We currently have warehouses in the United States, the United Kingdom, the European Union, and China. All orders will be shipped from the warehouse nearest to your order address. We ship to most countries; However, due to product restrictions, we do not currently support shipping to countries/regions not listed in our shipping policy. For more information, please visit: Ocoopa Shipping Policy.

It depends on where you are. All orders are processed and dispatched from our warehouses within 48 hours upon confirmation. Delivery takes 2 to 4 working days normally via Express shipping.

If you has successfully ordered Ocoopa goods, you can visit: My Account > Orders, find the corresponding order number, check order status, check the delivery status of orders in the order state. You can click the tracking information of your order here: https://www.ocoopa.com/apps/17TRACK

Our products have 1-2 year warranty. For more details, please check the return policy via the link here-->https://www.ocoopa.com/pages/refund-policy