Our co-founder began his journey on the factory floor. Despite working in an environment where many had resigned themselves to limited prospects, he used every spare moment to grow and learn. His self-taught skills in reading and writing have not only advanced his personal growth but also fostered a culture of continuous learning and improvement within our company.
Fun Fact
He still primarily handwrites business documents today!
Hand in Hand
My former boss noticed that my startup had no clients, so he took the initiative to offer me some. He said his clients had other projects that I could take on. As my company grew and our projects expanded, I never forgot that early act of kindness; I continued to support my old boss's factory. After 12 years, the lanyards for the rechargeable hand warmers we're selling now are actually made by his company.
Trust and Commitment
In the early days of doing business, communicating with Amazon consumers was an uphill battle due to language barriers. my English wasn't great and I had to use Google Translate. Once, a customer was so confused that they simply responded with "whyyyy." I knew this was a critical moment. I put all other tasks on hold and spent four exhaustive but fruitful hours clarifying, explaining, and demonstrating until we reached an understanding. That customer later became a friend. This experience encapsulates our commitment not just to our partners but to every individual we do business with. We go the extra mile, just as others have for us.
Uncompromising Quality, Always.
2018, our second year, we were in a crunch. Factory we used slipped up, leaving us with 8,000 hand warmers that were just a bit "off" – Minor enough consumer might not even notice. The timing couldn't have been worse; we were already stretched thin financially. Yet, we made a decision that some thought was crazy — we destroyed all 8,000 units – which put us close to bankruptcy. For us, it was a simple choice. Quality had to come first, no matter what. We believed that every hand warmer we deliver should be the 'right product, with the right heat. Ocoopa DO NOT compromise product quality.
Fast-forward to today, and we're in a much more comfortable financial position. But one thing hasn't changed: our fundamental commitment to quality. We remember our tough times not as a cautionary tale, but as a testament to our dedication. And that's how we do business, then and now.
Experience the warmth of innovation
Profession makes us superior
To be a leading provider of innovative and reliable heating products that enhance the comfort and well-being of users in any environment.
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As the industry-leading brand of rechargeable hand warmers, over the years, Ocoopa has provided the best solution for the warmth needs of millions of users. Ocoopa's product offerings include the classic, durable, and diverse Halo series, as well as the industry's first detachable and interchangeable Union series, which allows you to enjoy comfort without fear of cold, whether for home use，daily use or outdoor sports.
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Founded in 2017,we stand apart from the rest of the crowd in our dedication to quality, sustainability and purposeful innovation. Every progress and development of Ocoopa is inseparable from the recognition and support of millions of Ocoopa loyal customers over the years. Every innovation and revolution we make is deeply rooted in the real needs and voices of our users.
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We will strive to advance product development, improve customer service, adhere to the path of sustainable development, and devote ourselves to providing millions of families with a high-quality, comfortable, and exclusive warm experience in the future.
Latest Tech, Greatest Comfort
Ocoopa Halo - The choices of millions of users
As the industry-leading brand of rechargeable hand warmers, over the years, Ocoopa has provided the best solution for the warmth needs of millions of users. Ocoopa's product offerings include the classic, durable, and diverse Halo series, as well as the industry's first detachable and interchangeable Union series, which allows you to enjoy comfort without fear of cold, whether for home use，daily use or outdoor sports.
Innovation rooted in Union
Ocoopa Union - The World's First Modular Hand warmers
Founded in 2017,we stand apart from the rest of the crowd in our dedication to quality, sustainability and purposeful innovation. Every progress and development of Ocoopa is inseparable from the recognition and support of millions of Ocoopa loyal customers over the years. Every innovation and revolution we make is deeply rooted in the real needs and voices of our users.
